Effective date: 2026-05-01
This page describes how the Visa India Online Model Context Protocol (“MCP”) connector handles data when an AI assistant (such as Claude, ChatGPT, or Gemini) calls our tools on your behalf. This policy applies to the MCP connector only. The Visa India Online website has its own separate privacy policy that governs the application form, document uploads, and payments — see {WEBSITE_PRIVACY_URL}.
If you have not enabled or invoked the Visa India Online connector through your AI assistant, this policy does not apply to you.
Visa India Online is operated by {OPERATOR_LEGAL_NAME}, an independent visa facilitation service. We are not a government agency and we do not make visa decisions. Visa approval is granted solely by the relevant government authority of the destination country.
For privacy-related questions or to exercise the rights described in section 6, contact us at support@visain.in.
The connector collects only the structured tool inputs your AI assistant sends. The full set of fields is:
passport_country — ISO-3166 alpha-2 country code
(e.g. DE, US).destination_country — ISO-3166 alpha-2 country
code.visa_type — visa product code
(e.g. evisa); optional, defaults to the connector’s primary
type.purpose — one of tourism,
business, transit, study,
work; optional.arrival_date — ISO-8601 date (YYYY-MM-DD);
optional.traveler_count — integer between 1 and 10; optional,
defaults to 1.That is the complete input surface. We do not collect, request, or accept through this connector:
Any of those (where applicable) are collected only on the Visa India Online application website after you click an apply link — that collection is governed by the website’s own privacy policy ({WEBSITE_PRIVACY_URL}), not this one.
When your AI assistant calls a tool, the connector:
The backend visa platform is operated by {OPERATOR_LEGAL_NAME} as
part of the same service; it is not an independent third party.
Communication between the MCP connector and the backend runs over a
private network with a service-identifier header
(X-Service: vcore-mcp-server) so we can distinguish MCP
traffic from website traffic in our operational logs.
For each tool call we record an audit row containing:
visain).check_visa_eligibility or
list_visa_packages).success, vcore_error,
unsupported_destination).claude-desktop,
chatgpt).These rows let us measure usage volume and reliability per tenant. They do not let us identify individual users or recover the original input values.
Retention: audit rows are retained for at most 90 days and then deleted. We do not store the request bodies, the tool responses, or any other artifact of individual tool calls beyond the audit row described above.
When you use this connector, your AI assistant transmits your prompt to its own platform (Anthropic, OpenAI, or Google) and forwards a structured tool call to us. The AI platform sees the prompt you typed and our response — that is part of how AI assistants work. Their handling of that data is governed by their privacy policies, not this one. Refer to:
We do not share audit rows, tool inputs, or tool responses with any third party other than what is necessary to operate the service (i.e. our own backend visa platform described in section 3). We do not sell any data.
Because the connector does not collect personally identifying information, most data-subject rights (access, correction, portability, erasure) are not applicable in the technical sense — there is nothing tied to your identity for us to retrieve, correct, or delete. The salted hashes in our audit log are non-reversible.
That said, if you believe data about you has reached us through this connector, contact us at support@visain.in and we will investigate.
If you are a resident of the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection law, you have the right to lodge a complaint with your local supervisory authority.
We treat the MCP connector and its backend the same way we treat the
rest of Visa India Online: HTTPS in transit, private-network isolation
between the MCP server and the backend, no plaintext logging of inputs,
hashed session identifiers, and monthly review of access. To report a
suspected security issue, email support@visain.in with subject line
SECURITY.
The connector is not directed at, and we do not knowingly process tool inputs concerning, children under 13 (or the equivalent minimum age in your jurisdiction). The structured inputs (country codes, dates, counts) cannot identify a child on their own.
We will update this page as the connector evolves. Material changes will update the effective date at the top.
Visa India Online {OPERATOR_LEGAL_NAME} {OPERATOR_ADDRESS} support@visain.in